Description
We are recruiting for one of our well-established, market-leading clients who are looking to appoint a Customer Service Co-ordinator to join its successful and supportive team.
This is an excellent opportunity for a highly organised and customer-focused individual. You will be working closely with a team of Account Managers, responsible for managing customer enquiries, coordinating administrative processes and ensuring the highest standards of service are delivered throughout the customer journey.
The Role:
Your responsibilities will include:
- Providing day-to-day administrative support to the Account Management team, ensuring systems and records are accurate and up to date.
- Managing shared inboxes, prioritising customer queries and ensuring they are responded to efficiently.
- Preparing quotations, reports and customer information to support the wider team.
- Coordinating vehicle orders with internal departments and external partners to ensure a smooth and accurate process.
- Working collaboratively across the business to resolve queries and maintain excellent communication.
- Contributing to an outstanding customer experience through efficient, proactive support.
Skills & Knowledge:
This role is all about potential. We're looking for someone who is enthusiastic, eager to learn and ready to build a long-term career.
- Excellent organisational and administrative skills with a strong eye for detail.
- A positive, professional attitude and a willingness to learn.
- Strong communication skills and the ability to build positive working relationships.
- The ability to prioritise a busy workload and meet deadlines in a fast-paced environment.
- A proactive, adaptable approach and the desire to be part of a collaborative team.
The successful candidate will be proactive, detail-oriented and able to manage multiple priorities with confidence. If you come from a strong customer service background and are looking for your next challenge, please send us your CV today.
If you have not heard from us within 5 working days, please assume that your application has not been successful on this occasion
