HR Administrator x 10+ **NO HR EXPERIENCE REQUIRED**

Home/HR Administrator x 10+ **NO HR EXPERIENCE REQUIRED**
Published: April 7, 2017
Job Type
£8.50 per hour + excellent benefits including free parking and a subsidies canteen
LWR Reference


Working Days: 5 days over 7 including a Saturday

Various shift patterns available – early starts, evenings and core hours available

*Successful candidates must be flexible with their working pattern and must be available to work alternate weekends. Confirmed shifts will either be 6am-2pm, 7am-3pm, 8am-4pm, 9am-5pm, 10am-6pm or 11am-7pm*

Our client, a superb organisation in Morley, South of Leeds city centre are recruiting for temporary HR Administrator’s to join their team on an ongoing temporary basis to start immediately. This role also has the opportunity to go permanent for the right candidates. As the HR Administrator in this busy Shared Services office you will be responsible working as part of a team to deliver great customer service to colleagues and key stakeholders within the business. You must be able to complete tasks and queries within the required time frames and effectively resolve customer questions and queries.

 Your duties will include;

  • Responding to and resolving customer questions and issues; redirecting internal customers to other teams as appropriate for resolution
  • Correctly processing tasks and activities requested by our customers through a ticket resolution system.  This involves data input in a number of different systems
  • Preparing and providing information for customers, requesting additional information as required and updating management about significant customer issues
  • Updating the HR system to show progress of completion and or resolution of tickets, identifying  exceptions and items for escalation
  • Collaborating with managers, team leaders, team colleagues, customers and other business partners
  • Completion of people administration tasks as part of the employment lifecycle, recommending ways to improve the ways we do things where it would benefit the customer experience
  • Adapting to and learning from change, challenges and feedback
  • Contribute to quality control by reviewing documentation for accuracy and adherence to policy and process; validating the accuracy of data received in order to complete or resolve the customer request

What you’ll need:

  • Exceptional customer service skills, and capable of speaking to customers on the telephone
  • High attention to detail and accuracy
  • A talent for problem solving and the ability to apply judgement based on the situation
  • Excellent written and verbal communication skill
  • Experience in planning and prioritising your own workload and ability to work to deadlines
  • The ability to adapt to support changing work demands
  • Computer literate with the ability to learn new systems and work across a number of systems

No HR Experience is needed for this position– this is a truly exciting and unique opportunity to join this retailer’s Shared Serviced in Morley who are known for being a fantastic employer. Interviews will take place WC 24th April and successful candidates will start on 2nd May 2017 when 3 weeks of training will commence.



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