Help Desk Advisors

/Help Desk Advisors
Published: March 23, 2021
Location
Leeds
Job Type
Specialism
Salary
£18,000
LWR Reference
923505

Description

We are working with a highly successful company with offices based in Leeds city centre, with an excellent reputation within the automotive sector, who are seeking to recruit experienced Help Desk Advisors to join their ever growing team. Working within a busy team, the successful candidates will deal with all inbound customer queries, dealing with a variety of technical issues remotely to support the customer.

This is a fantastic opportunity for experienced Customer Service candidates who prides themselves on quality and high levels of customer care.

What are we looking for?

  • 2 years+ customer service experience – predominantly phone based
  • Excellent administration skills and a high attention to detail
  • Proven track record of complaints handling

We are seeking candidates who focused on quality and outstanding service levels for customers, individuals who go above and beyond. As a Customer Advisor, you will be responsible for:

  • Liaising with customers via inbound call
  • Assisting and problem-solving queries from customers
  • Complaint handling
  • Dealing with technical customer queries

If you have the right positive and proactive attitude that we are seeking and the right skills and experience. Please click apply today!

 

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