Customer Support Administrators

/Customer Support Administrators
Published: September 21, 2022
Location
Leeds
Job Type
Salary
£23,000 + Great culture - no overtime!
LWR Reference
LW/47957

Description

Our client is a superb business based in Leeds city centre, experiencing strong growth within the Energy market, as a result of the Grants available to customers.  They are a small and really lovely team who work closely together to offer an excellent level of support to rural customers, looking for energy support and guidance.   There is a mix of Customer Support, Administration and Investigative work involved with these roles and we are looking for motivated candidates who are keen to work within a role where they can really make a difference.

The roles offer variety, security, excellent working conditions and a great team.  You will be provided with full training and there is ongoing personal development within the team.

Your daily duties will involve:

  • Speaking to customers, with patience and empathy to outline services and options available to them.
  • Communicating with teams internally to offer support and jump on a variety of tasks relating to administration
  • Searching for specific data and entering this on to the system
  • Creating customer profiles, ensuring accuracy within all areas of your work
  • Working with Surveyors internally to support with their administration and meetings

What we are looking for:

  • This is a really personable team and someone with a positive and really approachable manner is vital
  • Experience gained within Customer Service perhaps within Energy, Retail, Hospitality or more of an Administration background would also be great
  • Strong administration skills, with excellent attention to detail
  • A team player who will enjoy working within a supportive team, within a varied role
  • A strong work ethic, this is a busy role and would suit a hard worker

This company offers a great working environment, fun, relaxed and supportive. This is a fully office based role working 9:00am - 5:00pm Monday to Friday with good benefits and a great Christmas Do!

These roles are urgent, multiple and are available now. If you have the skills outlined above, contact us immediately to be considered.

 

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2022-09-21T10:46:29+01:00
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