Customer Service Executive

Home/Customer Service Executive
Published: March 29, 2018
Location
Job Type
Specialism
Salary
£19,000- £19,500
LWR Reference
918070

Description

We are currently recruiting for a Customer Service Executive to work for an awarding winning dynamic business based in South Leeds. Our client are looking for a Customer Service Executive to work in their newly refurbished offices.

This is a varied role where you will you will be responsible for dealing with retailers and consumers and providing them with first class customer service over the telephone and via email and written correspondence. In addition, your daily duties will involve a combination of the following:

  • Liaising with end consumers, retailers and managing different accounts
  • Providing excellent customer service to high profile customers
  • Prioritising and processing customer requests submitted by the telephone or email
  • Investigating complaints and resolving efficiently
  • Database management
  • Liaising with other departments to arrange deliveries, repairs or collections
  • Any other tasks as needed

This is a first rate Customer Service Executive role, perfect for a capable and adaptable individual with a strong background in providing excellent Customer Service in a high end, product related environment. In order to be considered for this role, the ideal candidate will have:

  • Demonstrable experience within a customer service, product related role
  • Experience in liaising with both consumers and retailers or suppliers
  • An excellent telephone manner and an enthusiastic attitude
  • High attention to detail
  • Ability to work within a highly fast paced environment and prioritising workload accordingly

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.

 

Key words: Customer Service Executive, Customer Service Advisor, Customer Service Assistant, High end, luxury, manufacturer

 

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