Customer Host

/Customer Host
Published: November 15, 2024
Location
Harrogate
Job Type
Specialism
Salary
£25,000 - £27,000
LWR Reference
RC/49691

Description

We are recruiting for our superb Leeds based client, who are opening their first location in Harrogate. They are seeking an experienced Customer Host to support with general office housekeeping duties, refreshments and ensuring all clients and visitors are welcomed and that you deliver a five star service.

This is an exciting time to join a progressive and supportive family-owned business, you will be integral to the launch of this fantastic and much anticipated project.

Additional duties will include managing meeting rooms, supporting with events and site activities. This could be an exciting opportunity for you to progress your career with an industry leader.

As the Customer Host you will be the ambassador for our client and brand, you’ll ensure that every visitor and member feel welcomed and supported.  Ideally, you will come from a customer service background preferably hospitality. Our client offers career development and a supportive and progressive environment.

Key responsibilities:

  • Warmly greet and assist members and visitors, ensuring a seamless and professional experience.
  • Ensure that all cleaning equipment is maintained and used safely.
  • Handle service requests, deliveries, meeting room bookings, and event planning with precision.
  • Facilitate smooth meeting room setups, including coordinating refreshments and lunches.
  • Collaborate on member events, making sure the environment is friendly, organised, and polished.
  • Perform daily inspections to ensure that the facilities meet our high standards of cleanliness and quality; including front and back of house areas.
  • As a brand ambassador, you’ll embody the essence of our company in every interaction, delivering the highest level of professionalism, polish, and authenticity.

Skills & Knowledge:

  • Experience within a front of house or housekeeping role.
  • A personable, organised individual with a passion for delivering top-tier customer service.
  • Strong communication skills and the ability to multi-task in a fast-paced environment.
  • Someone who takes pride in creating a welcoming atmosphere and maintaining the highest standards.
  • Hours 9am-5pm fully office based

If you have the required experience, please send us your CV today to be considered. Our client is actively recruiting for this position, interviews will be face to face in the Leeds office.

 

 

 

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2024-11-29T16:21:49+00:00
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