Description
A fantastic opportunity has arisen to join the guest services team at this boutique hotel located in Leeds city centre. Joining a small, supportive team, the client service support will be part of the team to welcome all guests to the hotel and ensure their stay is welcoming and enjoyable.
This full-time role will involve working 1 or 2 days at the weekend and 3/4 days during the week. The ideal candidate will be available at short notice and will have the experience to offer excellent customer care and administration support; duties will include:
- Check in all guests on arrival
- Manage all reservations
- Updating booking systems and platforms with availability
- Managing reception and communal areas
- Dealing with all guest enquiries
- Administration support; updating and generating client invoices
- Hosting events
This is a fantastic opportunity for a candidate with excellent client facing skills and experiences. Applications would be welcome from a luxury retail, hospitality, or corporate office background. The ideal applicant will be:
- Available at short notice
- Have excellent front of house/client management skills
- Outstanding communication skills, both written and verbal
- Strong administrative skills
- Excellent attention to detail
Hours:
- Saturday & Sunday 9:00am - 5.30pm and three mid-weekdays 11:00am - 7.30pm or Sunday 9:00am - 5.30pm + four days mid-week 11:00am - 7.30pm
If you feel you hold the above skills and experiences and are looking to join this boutique brand in the city centre, please send your CV across for review.
