Customer Service Administrator

Home/Customer Service Administrator
Published: July 13, 2017
Job Type
£17,500 + £1400 Bonus + Free Parking + Excellent Benefit Package
LWR Reference


Our client, a renowned and innovative specialist business, are recruiting a Customer Service Administrator to work in their busy, vibrant office based in Leeds. This is a professional, challenging and exciting role working with a very busy and fast paced environment. The role will suit a hardworking and focused individual, able to work under pressure whilst maintaining accuracy and delivering first class customer service skills.

As a Customer Service Administrator, your duties will include:

  • Processing claims from external stakeholders
  • Liaising with customers and clients
  • Responding to a high volume of inbound calls
  • Complaint handling and problem solving
  • Filing correspondence as necessary
  • Building and maintaining strong relationships with suppliers and customers and providing excellent customer service levels

Ideally for this position of Customer Service Administrator, you will have experience of working in a customer focussed environment, working under pressure and to company targets and have excellent customer service and administration skills. You must be available to work in a shift pattern between 7.45am and 6.30pm from Monday to Friday inclusive and must also possess the following skills and experience:

  • Excellent telephone and administrative skills
  • Strong attention to detail
  • Sound decision making skills
  • Flexible in your approach to work
  • Team player and ability to work from own initiative
  • Ability to work under pressure
  • Self-motivated and positive attitude
  • Strong organisational skills
  • Desire to deliver excellent customer service

If you have the skills and experience outlined above, please contact us immediately to be considered for this Customer Service Administrator role. If you do not have the skills and experience required, your application will not be considered and you need not apply.


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